Insurance Training Course Catalog
Women In Insurance. The Challenges and Rewards.
Join us for an insightful online seminar exploring the career journeys of women in insurance. Featuring input from experienced female employees, this webinar examines the challenges and rewards women face in the industry and how they have navigated obstacles throughout their careers.
Weird Personal Lines Exposures
I wonder if I can rent out this power tool? Probably. I wonder if I can rent out my RV? Yes. I wonder if I can rent out my services? Yes. You would be surprised, but not if you pay attention to Kevin Amrhein and this session.
AI Transforms Agency Marketing: Why You Are Doing it Wrong.
AI is making everything change quickly. You can't ignore and and you can't use it poorly. That's why we have Tom Wetzel with us to help us to understand how we can use AI to improve our marketing efforts.
The Cost of an Empty Desk: How Claims Staffing Protects the Bottom Line
When insurance companies are run by MBAs rather than CPCUs, sometimes the mission can be sacrificed in search of a profitable bottom line. The problem with chasing the bottom line is that often the quality of the product can be left behind. Staffing cuts, reduction in spending in training, and other cost-cutting measures might help in the short-term, but they don't solve the solvency problem. Join us as Chantal and Fred return with more facts, examples, and results from treating insurance just like any other business.
Risk and Insurance for Non-Profit Organizations
Non-profit entities form much of the backbone of many support services in the US. These non-profits face similar struggles as for-profit businesses do, except that they often don't charge for products, they rely on the generosity of donors; donors of time, money, and materials. In this session, Joe Harrington will help us to understand risk and insurance in the non-profit space.
The Final Frontier: To Boldly Go Where AI Cannot
As the insurance industry continues to evolve with Artificial Intelligence (AI) taking on more and more tasks, the process of what AI can do well still has limitations. Simply put, there are some issues that still require the "human touch", and policyholders deserve that level of service and interaction. Join us and John Brunette for a bold look at some of these situations and how to deal with them!
Oops, We Got Hacked. Now What?
When a loss happens, the claims journey can be a difficult one. When the claim is related to a cyber coverage, that difficulty is ramped up. Join us as Tom Wetzel brings this session all about navigating the process of a cyber claim.
2026 ISO CGL Endorsements. The New, The Updated, and The Totally Expected
New exclusions abound. The 2026 ISO CGL update added seven new exclusions. Join us as Academy Director Patrick Wraight opens the forms, and does what he likes to do, discuss what these new endorsements mean to agents, underwriters, and clients.
AI Endorsements: They Giveth and They Taketh Away
If we understand the recent ISO endorsements on AI, we realize that they are intending to diminish or reduce any potential loss derived from an AI generative process. What about non-ISO forms? We'll take a look at some examples to see how the non-ISO landscape is also changing how insurance may or may not provide coverage. Join us as Casey Roberts explores AI related endorsements.