Insurance Training Course Catalog
Commercial Property Claims that Cause Problems
Regular Price: $129.00
Special Price: $99.00
Whenever there is confusion, miscommunication, or misunderstanding, there is the chance that a claim goes from amicably settled to confrontational and litigated. Join us as Terry Tadlock walks us through a series of commercial property claims that weren't settled quickly or easily. He's going to help us understand how we might avoid a similar situation with our customers.
When Words Collide - The 12 Part Series Bundle
Have you ever wondered why a claim that seemed clearly covered was denied?
Have you ever tried to convince someone that your reading of the policy was correct?
Have you ever tried to help someone to get a claim covered when the adjuster denied coverage?
Join us as Bill Wilson walks us through his bestselling book, When Words Collide. You get to hear from Bill monthly all year and by the end of the year, you'll be a better insurance professional.
Avoiding Claims Disputes: Prevention
This is a special Academy Event in 12 parts. Welcome to part 4!
Join us as renowned insurance educator, author, and speaker, Bill Wilson, starts to walk us through his best selling book, "When Words Collide".
In this session, he details strategies to avoid claims disputes by looking at the policy early on and closing any known coverage gaps.
Sign up today for this session, or sign up here and get in on the WHOLE EVENT.
Work Comp Group Captives: What You Won't Hear from Captive Managers
Regular Price: $129.00
Special Price: $99.00
A Work Comp Group Captive might sound like a great idea to your customer, but will it work? Will that be a good fit for them? Join us as Frank Pannachio helps us wade through the marketing to get to the truth.
Who Needs Equipment Breakdown Coverage?
We all know that the commercial property policy specifically excludes equipment breakdown. Good thing there's an equipment breakdown policy available.. But what does it actually do? Who really needs this coverage? Join us as Craig Andrews helps us understand this misunderstood coverage, including why more customers than we think really should have it.
Supply Chain Risks for Small Businesses
An interruption in the supply chain can shutter a small business in a matter of days. Join us as Kevin Amrhein helps us to help our customers to recognize this risk and shows us ways that we can help them to use different endorsements designed to mitigate this risk.
Resolving Claims Disputes: Advocacy
This is a special Academy Event in 12 parts. Welcome to part 5!
Join us as renowned insurance educator, author, and speaker, Bill Wilson, starts to walk us through his best selling book, "When Words Collide".
In this session, he introduces certain skills that govern resolution of claims disputes.
Sign up today for this session, or sign up here and get in on the WHOLE EVENT.
Emotional Intelligence for Insurance Professionals
Join us as Lynn Thomas helps us to understand how having a high emotional intelligence will help us. Some of the items that she will discuss include:
- People with emotional intelligence look at the whole picture.
- People with emotional intelligence respond rather than react.
- People with emotional intelligence think before they speak.
Business Income Claims that Cause Problems
Spend some time with us as we look at actual claims, that were selected for our learning. Terry will guide us through the stories of several real claims that will help us to better understand and apply Business Income coverage for our customers.
Resolving Claims Disputes: Step 0
This is a special Academy Event in 12 parts. Welcome to part 6!
Join us as renowned insurance educator, author, and speaker, Bill Wilson, starts to walk us through his best selling book, "When Words Collide".
In this session, he helps us to understand the impact of proper claim declinations and reservation of rights letters.
Sign up today for this session, or sign up here and get in on the WHOLE EVENT.