Insurance Training Course Catalog
The Inertia of Legacy: Lessons on Self-Leadership
Legacy is a complicated word lately. Traditionally legacy refers to the life remembered by others. It's what is left behind when a person moves on. Join us as author Chris Cline brings this fast-paced session about how to control one's legacy. He will use the principle of inertia to describe how our legacy is truly up to us.
Reinsurance Basics: Why Does This Matter?
Reinsurance is important because it figures into the insurance company's ability to pay claims and reduce their own risk. Join us as Academy Director of Education, Patrick Wraight brings this session designed to introduce participants to the concept of reinsurance, why insurance companies need it, and what it's there for.
How Relevant is the Work Comp Experience Mod?
First presented in 2014, Frank Pennachio brings back this timely session on the impact of technology, data mining, and machine learning on workers' compensation. His thesis: the experience modification factor does not have the same level of influence on account pricing.
Language v. Logic: Knowing When to Argue Policy Language or Logic
Sometimes getting a claim paid comes down to who can make the best argument for or against coverage. Insurance policies use very specific language, but the best answer to the question of coverage is often, it depends or maybe. Join us as Michael Gay brings his session comparing logic and language.
Danger - Sharp Curve Ahead: The MCS-90 Endorsement, the Agent, and the Motor Carrier
No one said that insurance was easy. This is especially true when you deal with commercial trucking risks and the special legal and insurance requirements that they have. Join us as Michael Gay brings this session to help us to navigate the sharp curves associated with these risks.
Living Large: Mastering Additional Living Expenses in Claims Adjusting
One question that looms large on the minds of the insureds after the house is damaged is where am I going to sleep tonight? The claim adjuster asks a similar question, what expenses are we going to pay for this insured's additional living expenses? Join us as claims expert, Chantal Roberts brings us her class on all things ALE.
The CGL Pollution Exclusion: What's Really Excluded and Endorsements to Avoid
The pollution exclusion on the ISO CGL coverage form is complicated. Pollution is excluded, except when it isn't and sometimes when you think it might be, it might not be excluded. Then again, there are endorsements available that can clear it all up, like the total pollution exclusion, and others. Join us as Academy Director of Education, Patrick Wraight brings his take on this complicated exclusion.
Artificial Intelligence and Insurance Agents - Panic or Promise?
Everyone is hearing about AI these days, but what does it really mean? More importantly, what does it mean to the insurance agent who is trying to serve clients, build a book of business, and navigate sweeping technological change? Join us as our resident tech expert, Tom Wetzel brings this new session to us.
Crazy Confident: 60 Confidence Tips in 60 Minutes
One personality aspect that people need is confidence. You need a degree of confidence to handle the situations that life brings you, whether you're dealing with claimants, insureds, agents, or underwriters, having confidence aids in your dealing with people. Join us as Abi Potter Clough brings us a fast-paced hour where she promises 60 tips to improve your confidence in one hour.
Agency Perpetuation: Ownership Transition
Every business owner must eventually face the prospect of transitioning out of their business, and handing it over to someone else to steward and care for it. The transition from one owner to the next is a difficult time for any business, but with the right planning and preparation, the transition can be handled smoothly. Join us as agency perpetuation expert, Chris Burand brings us this important session.