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Insurance Training Course Catalog

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Commercial Lines Myths Most Agents Believe

Regular Price: $129.00

Special Price: $99.00

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We don't want to believe it, but sometimes the things that we believe just aren't so. That's particularly true in the world of commercial lines insurance. Join us as David Thompson helps dispel the myths that we not only believe, but cling to and (regrettably) spread to our peers and customers.

Attend Live January 17, 2019

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You Can't Read Insurance Policies Like Anything Else

Regular Price: $129.00

Special Price: $99.00

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Insurance policies are hard to read. We all know it and we all act like they aren't, especially when a customer asks us a "simple" question. You can't just grab a policy and start reading page one and read all the way through. It jumps around and you have to know where to jump with it. Join us as Patrick brings us his top guidelines for how to read an insurance policy and more importantly, the simplest ways to explain the policy to your customers.

Attend Live January 31, 2019

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Why Claims are Denied

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This is a special Academy Event in 12 parts. Welcome to part 2!


Join us as renowned insurance educator, author, and speaker, Bill Wilson, starts to walk us through his best selling book, "When Words Collide".


In this session, he helps us to understand why claims get denied and provides some specific ways to try and get the claim paid.


Sign up today for this session, or sign up here and get in on the WHOLE EVENT.

Attend Live February 12, 2019

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Two Ways to Deal with Claims Disputes: Avoidance and Resolution

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This is a special Academy Event in 12 parts. Welcome to part 3!


Join us as renowned insurance educator, author, and speaker, Bill Wilson, starts to walk us through his best selling book, "When Words Collide".


In this session, he shows us how to resolve claims disputes. Sometimes, you can resolve the dispute before it exists and sometimes, you have to resolve it after the loss occurs.


Sign up today for this session, or sign up here and get in on the WHOLE EVENT.

Attend Live March 12, 2019

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Avoiding Claims Disputes: Prevention

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This is a special Academy Event in 12 parts. Welcome to part 4!


Join us as renowned insurance educator, author, and speaker, Bill Wilson, starts to walk us through his best selling book, "When Words Collide".


In this session, he details strategies to avoid claims disputes by looking at the policy early on and closing any known coverage gaps.


Sign up today for this session, or sign up here and get in on the WHOLE EVENT.

Attend Live April 9, 2019

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Resolving Claims Disputes: Advocacy

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This is a special Academy Event in 12 parts. Welcome to part 5!


Join us as renowned insurance educator, author, and speaker, Bill Wilson, starts to walk us through his best selling book, "When Words Collide".


In this session, he introduces certain skills that govern resolution of claims disputes.


Sign up today for this session, or sign up here and get in on the WHOLE EVENT.

Attend Live May 14, 2019

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Resolving Claims Disputes: Step 0

$99.00
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This is a special Academy Event in 12 parts. Welcome to part 6!


Join us as renowned insurance educator, author, and speaker, Bill Wilson, starts to walk us through his best selling book, "When Words Collide".


In this session, he helps us to understand the impact of proper claim declinations and reservation of rights letters.


Sign up today for this session, or sign up here and get in on the WHOLE EVENT.

Attend Live June 11, 2019

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Resolving Claims Disputes: Step 1 The RTFP Doctrine

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This is a special Academy Event in 12 parts. Welcome to part 7!


Join us as renowned insurance educator, author, and speaker, Bill Wilson, starts to walk us through his best selling book, "When Words Collide".


In this session, he explains what he means by the RTFP Doctrine and why you must employ this whenever reading a policy.


Sign up today for this session, or sign up here and get in on the WHOLE EVENT.

Attend Live July 9, 2019

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Resolving Claims Disputes: Step 2 Other Policy Interpretation Doctrines

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This is a special Academy Event in 12 parts. Welcome to part 7!


Join us as renowned insurance educator, author, and speaker, Bill Wilson, starts to walk us through his best selling book, "When Words Collide".


In this session, he demonstrates how different policy interpretation doctrines aid in resolving coverage disputes.


Sign up today for this session, or sign up here and get in on the WHOLE EVENT.

Attend Live August 13, 2019

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Resolving Claims Disputes: Step 3 Document the Interpretation Pt 1

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This is a special Academy Event in 12 parts. Welcome to part 9!


Join us as renowned insurance educator, author, and speaker, Bill Wilson, starts to walk us through his best selling book, "When Words Collide".


In this session, he introduces the idea of documenting a conversation about claims disputes.


Sign up today for this session, or sign up here and get in on the WHOLE EVENT.

Attend Live September 10, 2019

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Items 1 to 10 of 13 total

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