Insurance Training Course Catalog
The Final Frontier: To Boldly Go Where AI Cannot
As the insurance industry continues to evolve with Artificial Intelligence (AI) taking on more and more tasks, the process of what AI can do well still has limitations. Simply put, there are some issues that still require the "human touch", and policyholders deserve that level of service and interaction. Join us and John Brunette for a bold look at some of these situations and how to deal with them!
Oops, We Got Hacked. Now What?
When a loss happens, the claims journey can be a difficult one. When the claim is related to a cyber coverage, that difficulty is ramped up. Join us as Tom Wetzel brings this session all about navigating the process of a cyber claim.
2026 ISO CGL Endorsements. The New, The Updated, and The Totally Expected
New exclusions abound. The 2026 ISO CGL update added seven new exclusions. Join us as Academy Director Patrick Wraight opens the forms, and does what he likes to do, discuss what these new endorsements mean to agents, underwriters, and clients.
AI Endorsements: They Giveth and They Taketh Away
If we understand the recent ISO endorsements on AI, we realize that they are intending to diminish or reduce any potential loss derived from an AI generative process. What about non-ISO forms? We'll take a look at some examples to see how the non-ISO landscape is also changing how insurance may or may not provide coverage. Join us as Casey Roberts explores AI related endorsements.
Top Risks to Watch in 2027
Explore the emerging risks expected to shape 2027 and the coverage, underwriting, and claims challenges they may create. This class will help insurance professionals recognize developing exposures and prepare for how the marketplace may respond. Join us as Brenda Wells brings her view of the risks to watch for next year.
2027 Insurance Industry Predictions. What Aren't We Seeing?
The disclaimer on all investments is that past results are not predictive of future outcomes. The problem with that statement is that it's the past that we use to predict the future, and the past is the only indicator of what the future could be. Chris Burand is going to bring his deep understanding of insurance markets, companies, and consumers to help us get an idea of what's ahead for 2027 in the insurance landscape.

