Insurance Training Course Catalog
Auto Insurance: You Get What You Pay For
Join us as Academy Director Patrick Wraight brings the next entry into the New To Insurance series and talks all about auto insurance. It's not about only pay for what you need. It's about getting what you pay for.
Forward Into The Past: Certificates of Insurance, Additional Insureds, and Other Contractual Risk Transfer Issues
Raise your hand if you love dealing with certificates of insurance. That's what I thought. Everyone else thinks so, too. Since you have to deal with them, watch this class with Bill Wilson, expert on insurance and contractual risk transfer.
Customer Support: The Continuum of Service, Satisfaction, and Success
The most critical person in any insurance process is the person who answers the phone, especially when there's a problem. In this session, our own George Jack brings his perspectives on customer support, and how the customer support agent can be the difference between a happy (and cared for) customer, and a lost customer.
Captive Insurance and the Ethics Equation: A Framework for Integrity
When you're dealing with a product that relies on everyone dealing with each other with the utmost good faith, the topic of ethics is important. Join us as Michael Koscielny brings us this timely and important session.
The Cyber Claim Minefield - What Happens When Your Agency (or Policyholder) Is Hacked?
When a loss happens, the claims journey can be a difficult one. When the claim is related to a cyber coverage, that difficulty is ramped up. Join us as Tom Wetzel brings this session all about navigating the process of a cyber claim.
A-B-C, Not As Easy As 1-2-3. The CGL Coverages
When many people think about CGL coverage, they think about coverage for bodily injury and property damage, but there's more to it. In this session, Academy Director, Patrick Wraight will cover the highlights of coverage on the ISO CGL coverage form (CG 00 01).
Just Use Mine (For Money): Issues With Rentals
In this program insurance pros will learn about several personal lines coverage issues regarding various rental exposures. Concerns include home rental risks, personal property rental and a few rental examples that may surprise you. Join us as Kevin Amrhein brings us this session all about the expanding risks associated with renting things out.
Workers' Comp Crash Course
In this eleventh installment of our New To Insurance series, Academy Director, Patrick Wraight will discuss Workers' Compensation insurance. This is geared toward those who are new to the topic. We will introduce concepts such as the sole remedy and monopolistic states. Join us live and get a crash course on the basics of Workers' Comp.