Agency Management
Whether you're new to agency leadership or not, all of us can benefit from the guidance and help from someone that's been there and made that mistake. That's why we've gathered these agency management experts to help you to run your agency better. Maybe you'll even miss some of the pitfalls that others have fallen into.
Running an insurance agency is about more than getting licensed, learning about coverages, hanging a shingle out, and waiting for the world to come.
*You have to know how to hire and who to hire.
*You have to know how to compensate your team.
*You have to know how to plan for the future.
These classes are designed to give you the background that you need so that you can run your agency using best practices from around the industry.

Succession Training- Maximizing your Impact: The Art of Influencing Others
Do you know how to positively influence others in order to lead your team to success?
Fraud Detection / E&O (2-part series)
Stealing is not just a claims problem… it's an Industry problem. Join us as we discuss ways to minimize Insurance Fraud and explain how it increases Agency E&O exposures.
Building Strength within Your Agency
If you're going to take a hard look at improving your agency's employee morale or maintaining an already positive work environment, then you should do so through the lens of specific, insurance related topics.
Succession Training- Team Leadership: Motivating and Inspiring your Team
How many people are following you? In order to be a great leader, you have to have people willing to follow you.
Succession Training- Fearless Feedback: Getting Comfortable with Providing Feedback
Giving feedback isn't always easy, especially when it's not received well. Join this webinar as Kathy coaches us on some positive ways to give feedback.
Succession Training- The Performance Management Process: Linking Performance to Results
Succession Training (5-part series)
In this 5-part webinar, Kathy teaches you valuable skills to become a successful and effective leader.
Inbox Detox and the Habit of Email Excellence
Slave: a person under the domination of some habit. Email is a great means of communication, but it can also dominate our lives; making us slaves to our inbox.
Succession Planning for Managers and Owners
Business leaders, managers, and supervisors who want (and need) smooth and effective transitions when employee openings need to be filled must attend this class.
Five Claims Secrets No Lawyer Wants You to Know
Have you ever wondered how attorneys - who attend exactly none of our industry's plethora of training, continuing education (CE), or designation sessions - have managed to create a massive profit niche out of inserting themselves into insurance claim resolutions?