When insurance companies are run by MBAs rather than CPCUs, sometimes the mission can be sacrificed in search of a profitable bottom line. The problem with chasing the bottom line is that often the quality of the product can be left behind. Staffing cuts, reduction in spending in training, and other cost-cutting measures might help in the short-term, but they don't solve the solvency problem. Join us as Chantal and Fred return with more facts, examples, and results from treating insurance just like any other business.

Learn More