Insurance Training Course Catalog
Business Auto By the Numbers (Symbols)
Books have been written about the confusion that comes along with the Business Auto symbols and the different endorsements available to expand coverage on the policy. Join us as David Thompson helps make sense out of the different symbols, and the endorsements that your customers will need to get the coverage that they already think they have.
Commercial Property Master Class - COPE (Construction)
Join us for the first session in our new Commercial Property Master Class, COPE (Construction).
In this session, we will make an in-depth examination of the construction of commercial buildings. We will look at how the walls are constructed and at different roofing systems and how these go into classifying a building according to its resistance to fire and wind.
Inland Marine Insurance: Why it Stands Out
Inland marine insurance is a unique line of coverage in that it addresses disparate "classes" of risk, most of them quite different from each other.
This session will review the origins and evolution of inland marine coverage, then describe how it has become one of the most consistently profitable lines of insurance for producers and carriers willing to invest in the expertise required to effectively write coverage and implement loss control in the various classes.
Join us as Joe Harrington helps us to understand one of those lines of business that we deal with, but we don't always get it.
Trends in the Surplus Lines Industry
Let's face it. Hard markets come and soft markets go, but no matter how loose or tight the underwriting guidelines get, there will always be risks that the standard market will look at and reject. They are too out of the box, too new, or too far from their underwriting appetite. Effective use of the surplus lines marketplace can increase revenues and assist in retaining key clients. Join us as Chris Behymer helps us to understand what's going on in this vital segment of the insurance marketplace.
How to Work with Wholesale Brokers
So who do wholesale brokers work for? That's the question we plan to answer in this session. Join us as Fred Fisher cuts through the mythology surrounding the role of the wholesale broker and helps us to better work with those in that space.
COVID and EPLI Challenges and Concerns
How employers address COVID-19 with their employees is fraught with EPLI concerns and potential challenges. What if there are separate requirements for employees and managers? What if an employer chooses to fire employees over their vaccination status? Join us as Casey Roberts helps us to understand and navigate these challenges.
Rental Car Insurance Horror Stories
There are close to two million rental cars in the U.S. People rent these cars, seldom with a thought about insurance coverages. Coverage questions about rental cars have to rank in the "top 10" questions customers ask. Probably the top question is whether to spend around $30 a day for the loss damage waiver, which you will see is not a "rip off" and can save customers a lot of money and problems after a rental car is damaged. Join us as David Thompson helps us with these questions and more.
Our Legal System and Legal Liability
Liability is complicated. Where does the legal liability come from? How have courts handled similar situations?
Join us as Brenda Wells gives us an overview of the US legal system and helps us to understand how the law might impose liability.
Calculating Debris Removal and Replacement Cost
In the best of times, determining replacement cost and necessary debris removal expenses is difficult. 2021 has not been the best of years when it comes to supply chain, labor, and other costs associated with rebuilding.
Join us as Joe Harrington helps us to navigate this topic.
What Not to Say to a Customer Part 2
"You have health insurance so you don't need UM."
"Your business has workers’ comp so you don’t need UM.”
“The adjuster is wrong; I’ll get that claim paid for you.”
You've probably heard other agents use these phrases and others like them. You might have even said them yourself. Join us as David Thompson helps us to understand why we should never use these phrases again.