Insurance Journal's Academy of Insurance

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Insurance Training Course Catalog

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Emotional Intelligence for Insurance Professionals

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Join us as Lynn Thomas helps us to understand how having a high emotional intelligence will help us. Some of the items that she will discuss include:



  1. People with emotional intelligence look at the whole picture.

  2. People with emotional intelligence respond rather than react.

  3. People with emotional intelligence think before they speak.

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Managing Personality Types

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Diversity within an organization builds a stronger company. To succeed, organizations must effectively manage very diverse personality types.

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