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Nancy Germond

Nancy Germond

Nancy Germond is the President of Insurance Writer, a consulting firm located in Phoenix, Arizona. With more than three decades of risk management experience, her unique insights and abilities help businesses better understand and manage their risk. Nancy has authored scores of risk management-related articles, white papers and has consulted and presented to both public sector and private sector insurance organizations.


A second-generation insurance professional, Nancy was the first risk manager of the City of Prescott, Arizona, and has worked in the private and public sectors as a claim and risk manager. In 1997 she founded Insurance Writer to assist insurance organizations to better manage their employment-related issues and to better penetrate the competitive insurance marketplace. Nancy holds a B.A. in Communication from Mills College and a Masters degree in sociology from Lincoln University. She also holds the Associate in Risk Management, the Associate in Claims designation from the Insurance Institute of America, the Insurance Training Professional Designation from the Society of Insurance Trainers and is a Senior Professional in Human Resource Management.

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10 Tips to Improve a Workers' Compensation Program

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Workers' Compensation is a simple idea but when put into practice, it can get complicated.


Based on her new book, Workers' Compensation in Two Hours, this session will help you to help your clients navigate the workers' comp world that they dread.

Attend Live November 16, 2021

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Tackling the Brain Drain - Integrating an Emerging Generation and an Exiting Generation

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Employee turnover can be high anytime, but when you have one generation that is leaving the workforce at the same time as another is entering it, the result can be difficult for the business, and the industry. In this session, Nancy Germond is addressing one of the greatest needs in the insurance world, bringing the next generations up to speed before another generation exits the scene completely. Join us for this important class.

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Compensability Determinations in Workers' Compensation - What Now in Light of COVID?

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What makes for a compensable workers' compensation claim? This question has become exceedingly important in light of the continuing COVID-19 pandemic. Is it possible that someone might have a compensable COVID-19 related workers' compensation claim? This class will help you explain to your clients why injuries or illnesses that do not seem work-related may be accepted for payment.


This is the question that Nancy Germond wants to help us answer. Join us for this important and timely session on the effect that COVID-19 is going to have on certain workers' compensation claims today and in the future.







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Social Determinants of Health and Workers' Compensation Claims Outcomes

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Join Nancy Germond as she helps us to understand that workers' comp claims are more complicated than determining who got hurt, how bad, and when they can go back to work.

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Manage Your Team without Tearing Your Hair Out

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A new generation will determine the insurance industry's future. How can you build a competent, resilient workforce with today's incoming talent? Join Nancy Germond, a community college professor of insurance, in this one-hour webinar.

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Be the Workers' Comp Expert

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We've brought together four of our best Workers' Compensation instructors to help you serve your WC customers better.


Join James, Frank, Nancy, and Stacey as they help you to become the Workers' Compensation insurance expert that your customers need you to be.

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Setting up a Stellar Work Comp Program

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The general goals of this webinar are to understand the key components needed in your clients' workers compensation programs to reduce bad hires, lower claims frequency, and increase customer loyalty.

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How Content Marketing Can Put Your Business on the Map

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The goal of this webinar is to learn how investing in social media content that drives website traffic is the key to marketing success and discover how to develop that content.

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Are Water Damage Claims Drowning Your Profits?

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Join us for this webinar led by Nancy Germond, President of Insurance Writer based in Phoenix, AZ.

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When the Dog Bites - Not One of the Insurer's Favorite Things

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This webinar will explore how to reduce canine liability through improved underwriting and claim investigation, as well as how to avoid coverage rescissions and agent E&O claims.

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