Insurance Training Course Catalog
Oops, We Got Hacked. Now What?
When a loss happens, the claims journey can be a difficult one. When the claim is related to a cyber coverage, that difficulty is ramped up. Join us as Tom Wetzel brings this session all about navigating the process of a cyber claim.
The Final Frontier: To Boldly Go Where AI Cannot
As the insurance industry continues to evolve with Artificial Intelligence (AI) taking on more and more tasks, the process of what AI can do well still has limitations. Simply put, there are some issues that still require the "human touch", and policyholders deserve that level of service and interaction. Join us and John Brunette for a bold look at some of these situations and how to deal with them!
Risk and Insurance for Non-Profit Organizations
Non-profit entities form much of the backbone of many support services in the US. These non-profits face similar struggles as for-profit businesses do, except that they often don't charge for products, they rely on the generosity of donors; donors of time, money, and materials. In this session, Joe Harrington will help us to understand risk and insurance in the non-profit space.
The Cost of an Empty Desk: How Claims Staffing Protects the Bottom Line
When insurance companies are run by MBAs rather than CPCUs, sometimes the mission can be sacrificed in search of a profitable bottom line. The problem with chasing the bottom line is that often the quality of the product can be left behind. Staffing cuts, reduction in spending in training, and other cost-cutting measures might help in the short-term, but they don't solve the solvency problem. Join us as Chantal and Fred return with more facts, examples, and results from treating insurance just like any other business.
AI Transforms Agency Marketing: Why You Are Doing it Wrong.
AI is making everything change quickly. You can't ignore and and you can't use it poorly. That's why we have Tom Wetzel with us to help us to understand how we can use AI to improve our marketing efforts.
Weird Personal Lines Exposures
I wonder if I can rent out this power tool? Probably. I wonder if I can rent out my RV? Yes. I wonder if I can rent out my services? Yes. You would be surprised, but not if you pay attention to Kevin Amrhein and this session.
Women In Insurance. The Challenges and Rewards.
Join us for an insightful online seminar exploring the career journeys of women in insurance. Featuring input from experienced female employees, this webinar examines the challenges and rewards women face in the industry and how they have navigated obstacles throughout their careers.
Certificates of Insurance; We Need More!
A certificate of insurance is often used in place of a policy to provide proof of coverage, and sometimes attempt to detail how coverage is provided. However, a certificate can't do all that, and relying solely on the certificate can be troublesome, especially for anyone who holds a certificate. Join us as Michael DeFelice brings us this session, focused on certificates in the construction industry.
Unclear and Inconspicuous. Dealing with a Homeowners Exclusion You Didn't Know Existed
Life has a way of making things that we think should be simple more complicated than we thought they would be. Join us as Bill Wilson brings us a session all about what could go wrong if life happens and the ownership, occupancy, or some other issue pops up and creates an issue.